Home/Support Center

How Can We Help?

Browse our guides, FAQs, or submit a support ticket. We're here 24/7.

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Call Support

24/7 phone support for all plan holders

+254 119 868 400
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WhatsApp Support

Quick responses via WhatsApp chat

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Submit a Ticket

For non-urgent issues — we respond in 4hrs

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Setup Guides

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Connect to WiFi

Step-by-step guide to connect your devices to your new Tunda Fiber network.

Read Guide →
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Restart Your Router

Learn how to properly restart your router to fix most common connection issues.

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Speed Test Guide

How to accurately test your internet speed and what to do if speeds are low.

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Can't Find Your Answer?

Submit a support ticket and our team will get back to you within 4 hours during business hours.

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